Mission and values
Serve customers with integrity, reliability and care. Communicate honestly, protect company and customer property, and check the quality of your work.
Attendance and reliability
Confirm the reporting location and schedule with management. Arrive prepared, record all work accurately and communicate lateness or absence promptly. Protected leave and accommodation needs are considered under applicable law. Exact schedules, notice thresholds, pay and benefits require owner confirmation.
Safety and readiness
Follow approved product handling, labeling, storage, spill and safety-data instructions. Receive training before production tasks. Keep aisles and exits clear, use safe lifting methods and stop if a task or exposure cannot be controlled. Fragrance work is discussed through job tasks, not medical screening.
Customer service and quality
Use accurate product information, confirm item and quantity, check packaging and labels, and escalate complaints or discrepancies to management. Do not invent product claims, prices or return promises.
Appearance and company property
Use clean, safe task-appropriate clothing and required protective equipment. Care for tools, inventory, uniforms and devices; report loss or defects. Exact dress and issue/return details will be confirmed before assignment, with applicable accommodations considered.
Respect and reporting concerns
We consider job-related qualifications and prohibit unlawful discrimination and harassment. Applicants may request assistance or reasonable accommodation through Richard. Religious participation is not a condition of employment with either business. This general company statement is prepared for owner and legal review. Raise concerns with the supervisor or Richard; bypass a supervisor involved in the concern. Good-faith reports must not lead to retaliation. An independent alternate reporting contact must be designated before a formal handbook is issued. External reporting rights remain available.
Privacy and public representation
Protect customer details, keys, codes, order records and private images. Only authorized people speak for the company. These expectations do not prohibit lawful discussion of wages, hours, working conditions or protected reports.
Employment relationship
Proposed Mississippi general policy language: employment is intended to be at will, subject to applicable law and an enforceable written agreement. These pages do not create a contract or guarantee hours or benefits. This language requires owner and legal review; it is not legal advice.
Before the first day
Confirm role, supervisor, written pay and schedule details, reporting contacts, timekeeping, required private hiring paperwork, PPE, training and emergency procedures. Review the issued handbook and sign its receipt acknowledgment only after the approved version is provided.